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We have sharepoint integrated with Planview. We are going to link all projects’ sharepoint sites under the hub. The only issue I find so far is that I can not use the search function to choose a sharepoint item. In the screenshot example below, I tried to search different key words like “Integration”. The result is always “No Files”.

I wonder whether this is currently a limitation because sharepoint is only linked and the “search” function only works when finding things locally within Clarizen?
 

 

Cindy, 

I do not have SharePoint but this is most likely an issue. I would report it as a possible bug to the AdaptiveWork Support team. They will be able to investigate and verify if this is a bug or not.

Thank you very much, Boris!

This looks like a bug, as Boris mentioned please submit a case and we’ll look into it right away. Thanks!

I don’t know how to submit a case. Could someone please provide some guidance if I am supposed to do it? Thanks. 

Hello @Cindy Chi,

There are two ways to go about here.

  1. Please write to our care team at customercare@planview.com with the details of the issue you are facing or
  2. You can submit a case by using this link

Thanks!

Thanks Sai. I’ve emailed customer care for this case. 

Case: 00740862 created.

Case URL

 

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