Hub

Hi everyone - hoping to get some help with an issue we ran into yesterday.We have a HUB connection to Azure Dev Ops (ADO) using a Personal Access Token which expired over the weekend.  When we renewed the token, the ‘Test Connection’ works fine and appears green, however the collections/integrations using that repository are now throwing an error about the ‘Collection Credentials’Connection credentials were not accepted by the repository. Authentication credentials were not accepted by the server: ensure the correct form of authentication is enabled on the server and that the Domain is specified if applicable.Other than the PAT nothing changed on the repository. Is there something missing on the collection that I need to reset the link to the repository?  

Has anyone successfully created a MS Project Online (MSPO) repository in Hub?  We’ve been trying for several weeks (with Planview assistance) and continue to get errors.  Our MSPO sits on SharePoint.  We are trying to authenticate with Microsoft Azure Active Directory OAuth2 via Certificate (ROPS).Error we are getting:“Connection settings are not valid. A connection to https://covgov.sharepoint.com/sites/PWA-VITA-POL-SANDBOX could not be established: Authentication credentials were not accepted by the server: Error processing response (HTTP 404: Not Found) (CCRRTT-30010E)” Thank you,Sonia

The latest Planview Hub release (25.3.2) includes a wide range of enhancements, fixes, and new features across Hub, connectors, and Planview products: Upgrade Notes & Integrations: Improvements to Field Flow, Comment Flow, and connector-specific updates for Salesforce, Atlassian Jira, Digital.ai Agility, and Azure DevOps. Fixes: Key bug fixes in Hub processing, email handling, installers, extensions, AgilePlace, Portfolios, PTC Windchill RV&S, TestRail, and Work Item Synchronization. New Features: Artifact filtering, configuration history APIs, enhanced integrations (field-to-comment flow, large comment/attachment handling), public APIs, and twinless artifact updates. Connector-Specific Enhancements: Support for the latest versions of Jira, Jira Service Management, Broadcom Rally, codebeamer, Digital.ai Agility, Salesforce, and Tricentis Tosca. This release provides improved stability, better integration handling, and new capabilities to help streamline your workflows.For

 When regulatory requirements for ASPICE compliance shifted overnight, Panasonic Automotive Systems Europe had just 30 days to identify and implement a new traceability solution. Their existing tools couldn’t keep up.By choosing Planview Hub, Panasonic quickly deployed a scalable, flexible solution that seamlessly connects IBM DOORS and Atlassian Jira—ensuring real-time synchronization, accurate traceability, and cross-organizational visibility.✅ Fast deployment ahead of schedule🔗 Real-time synchronization between DOORS and Jira🤝 Enhanced collaboration with OEM partners🔧 7+ seamless integrations now running across the organization📈 A trusted partner replacing multiple manual and in-house toolsHear how Panasonic made it happen—and why Planview continues to be their partner of choice:👉 Read More In Details:https://www.planview.com/resources/case-study/panasonic-automotive/

I have a Hub Integration set up between AgilePlace and ADO and need to ‘restart’ the sync with a team I used as a POC for testing.  I hit some speedbumps with the POC team and now that the integration is complete, I need to remove & restart the integration for the POC backlog. I have tried removing the Board in AP and the Backlog in ADO, saving and then re-adding everything without any success.  Any suggestions on how I can restart the sync over to ADO?

Are you maximizing the potential of your Planview Hub instance? Extensions can revolutionize how you work by streamlining processes, automating tasks, and customizing your experience.Let's dive into the world of extensions! What type of extensions are you using? Custom Data Transformations: Mapping fields, creating custom transforms. Payload Transformations: Transforming incoming data for Hub compatibility. Person Reconciliation: Matching people across repositories. State Transitions: Automating artifact movement between states. How have extensions impacted your team? Increased efficiency? Improved data accuracy? Enhanced collaboration? What challenges have you overcome with extensions? Let's share solutions and best practices. Share your experiences and insights!We want to hear from you! Tell us about your extension success stories, challenges, and tips.  

I'm trying to use AgilePlace to visualize lifecycle flow of digital products (applications) stored in Outcomes structure in Planview Portfolios. My idea was to use Portfolios connector and build an integration via Planview Hub as native connector between Portfolios and AgilePlace doesn't support Outcomes. Do you know if Outcomes structure elements can be exposed via Portfolios connector in Hub?If not is there any other way to integrate (synchronize) Outcomes from Portfolios with cards in AgilePlace?

Accenture's Life Insurance & Annuity Platform (ALIP) implemented Planview Hub to automate data synchronization between their and clients' issue management systems. This transition eliminated manual, error-prone data entry, leading to improved customer satisfaction, faster issue resolution, and enhanced employee productivity. The automation restored hundreds of hours for the ALIP team, allowing them to focus on solving issues more efficiently and developing new capabilities. The collaboration also ensures secure data handling and seamless communication, significantly benefiting both Accenture and its clients.Read Full Case Study Here -https://www.planview.com/resources/case-study/accenture/

Are you still running your Planview Hub on-premise? It might be time to consider the benefits of migrating to Hub Cloud hosted by Planview. Here’s why:Key Feature Differences Between Hub Cloud and On-PremManaged Services: Planview will also do regular product updates, so Hub Cloud customers are always benefitting from the latest and greatest release, getting new features and fixes even ahead of on prem customers. Enhanced User Experience: User administration and error notification emails are streamlined directly within the Planview Hub UI, reducing the need for external consoles. Security: Hub Cloud requires connections via HTTPS for enhanced security, ensuring your data is protected.Visit here to know more about the differences, integration and connections - https://success.planview.com/Planview_Hub/FAQs/060Tasktop_on_Cloud/What_are_the_feature_differences_between_Hub_Cloud_and_Hub_On-prem%3FSecurity BenefitsData Storage: Your data is securely hosted in Amazon AWS in the US or Ireland

The Planview Hub team is exploring approaches to update Hub’s user interface to modernize it and to improve its usability. We are seeking input from Hub users and looking for candidates to participate in inner circles and provide potentially ongoing feedback for refreshing Hub’s UI.If you are interested in participating in helping guide the direction of Hub’s UI refresh, please respond to the short survey linked here:https://uxl.app/udng7h1mThank you and we look forward to your input.

One of the most frustrating causes of unplanned rework in software delivery is miscommunication. Mistakes are inevitable when teams are forced to manually transfer data from IT service management (ITSM) tools into work planning tools. Requests inadvertently slip through unnoticed gaps, which can result in customer frustration and dissatisfaction. To bridge these divisions and steer clear of expensive errors, it is crucial to integrate your applications and platforms, such as Atlassian Jira and ServiceNow.https://www.planview.com/resources/articles/how-to-integrate-jira-servicenow-to-streamline-collaboration-increase-capacity/

The Hub product team is working on a new feature we’re excited to share with you and get your feedback on. This new feature is a built-in method for sharing resources from one Hub Cloud instance to another Hub Cloud instance to facilitate more efficient information flow between business partners and teams using separate Hub Cloud instances. For more information and to sign up for an Inner Circle discussion, please follow the link below.Inner Circle - Cross Organizational IntegrationsPlanview Hub is introducing an exciting new capability which allows a “satellite” instance of Hub to provide controlled access to data within its local repositories to a linked, remote “primary” Hub instance.What does that mean exactly? You will now have greater control that is simpler to configure and maintain than previous methods of using Hub across organizations. This configuration allows the satellite to determine what information (including projects, artifacts, fields, etc.) is shared with the primary