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15 Topics

asked in Ask the Community

What should the jira ticket status be when moving from active status back into the backlog?

Hi, I’d like to understand the process in dealing with the below scenario.When a ticket is moved in progress in an active sprint and then moved to the backlog, should the status be updated to Open?Will the Flow Time continue to calculate on the ticket or will time pause when a ticket is moved in backlog?

3 days ago

KatePlanview Falcons

posted in Feedback and Ideas

Feedback Needed: Incorporating Viz into Daily Scrum Ceremonies (video recently released in Viz)

Hi everyone,I’d love your feedback on the short video we put in Planview Viz that shows an example of integrating Viz into daily scrum ceremonies. The goal is to show how teams can keep work up-to-date, address bottlenecks, unblock work stuck in wait states, and maintain a balanced workload while prioritizing critical work.We also highlight how adding Timeline events can help make disruptions and delays visible, giving teams the visibility they need to take proactive action.I often hear that team members are interrupted, or blocked waiting on a skill set, or a code merge or other frustrating blockers preventing them from keeping their work flowing. We’d love to make this more visible to help not only teams, but their customers and business. Does the video clearly communicate these benefits? Are there any improvements or additional aspects you think we should address?Thanks in advance for your insights!

3 days ago

KatePlanview Falcons

posted in Feedback and Ideas

Have you seen our Role Based Guidance for Product Owners and Scrum Masters? Would love to hear your feedback!

Have you seen our Planview Flow Methodology role based guidance in for Scrum Masters and Product Owners? We would love to get your feedback! https://success.planview.com/Planview_Viz/Flow_Methodology If you are a Scrum Master or Product Owner, what challenges do you currently face? What keeps you up at night? We are in the process of creating brief videos to highlight how to use Planview Viz and Flow Metrics in Sprint Planning, Daily Scrum, Sprint Retro, PI/Quarterly Planning and similar. Is there any particuar topics you’d like to see addressed?

17 days ago

KatePlanview Falcons

asked in Learn & Share

Not all work is equal. How do you know your team is working on the most important work?

Often when I do an analysis for customers, I find that less than 10% of the work that is currently in progress (work that has been started and not yet completed) is the priority (strategic, linked to improving the desired business results/OKRs).I find that because there is a prioritized backlog per team, with separate priorities per team, or teams working on different priority features that lower priority work is often focused on at the expense of higher priority work.This is very different from the original scrum notion of a single ordered product backlog where the available capacity swarms around the highest priority item(s), making sure any priority work that gets blocked gets unblocked rather than instead pulling in lower priority work to make sure everyone “stays busy”. What are some tips or tricks that you use to ensure your team is working on the highest priority, value add work? Some practices that I see used that come to mind include:Ensuring the desired, measurable business r

192

17 days ago

KatePlanview Falcons

posted in Learn & Share

The 2024 Project to Product State of the Industry Report is here! We'd love to hear what you think!

Link to the report is here

2 months ago

KatePlanview Falcons

posted in Learn & Share

New Viz Navigation Experience is here!

I’m excited that the new Viz Navigation has been released! It is great to be able to see the hierarchy of Products in the left Nav bar, I feel it makes it easier to navigate across Products and Groups/Portfolios. I’m also looking forward to hearing the communities experience with the updated Navigation!

3 months ago

KatePlanview Falcons

asked in Ask the Community

What is your favorite practice, or a common practice you use for improving Flow/delivery?

My favorite is simply daily “focus”. Swarming as a team on the highest priority item. I think it is because I find a lot of joy in working together to solve challenges on a high performing team. There is clarity on what is important, a shared objective. It is much more fulfilling to me then starting a lot of work and feeling frantic, not being able to complete it, seeing the work age gives me some stress. Do you have a favorite improvement practice, whether daily, each sprint, ad-hoc, quarterly or otherwise? I would love to hear!

3 months ago

wwillard.uxPlanview Falcons

posted in Feedback and Ideas

Would you help us improve Copilot daily/weekly prompts in Viz?

For this research study, you will be prompted to answer questions about how Copilot in Viz might support recurring scrum activities. You will be asked to provide written feedback through our study software (Userlytics), so our UX researchers can analyze the feedback. To participate:Open a web browser on a desktop/laptop computer and use this link to access the study. Complete the pre-study screening questions to confirm you fulfill the required study criteria. If you meet the criteria, you’ll immediately proceed with the study questionnaire. FAQWhat will I do during the actual study?Follow the on-screen directions and answer the prompts by selecting from answer lists or typing freeform responses. We expect the total time needed to complete this study is 5-10 minutes. It can be done at your convenience prior to September 5, 2024. No additional preparation is required. What will be recorded?Only your written responses will be recorded in this study. Who will access the recorded conten

110

3 months ago

KatePlanview Falcons

posted in Learn & Share

Coming Soon - The "Flow Optimizer" & Upcoming Webinar Series

As seen in the Viz in product announcement: Coming soon: Flow OptimizerTake the mystery out of your Flow Metrics with actionable, data-based recommendations on how to improve software delivery. The Flow Optimizer analyzes the potential impact of your work-in-progress and will also ensure your value streams are modeled to perfection. Register for our first 10-minute Tuesday webinar to learn more.

130

4 months ago

KatePlanview Falcons

posted in Learn & Share

AI and Flow Coaching

Had a great discussion today around how AI aiding agile/flow transformations may change the approach to traditional transformations and traditional coaching and how to best prepare organizations for these changes. A simple exercise is to imagine that the desired functionality is already available, then what is next? How will the insights, impediments be handled? Is there a structure in place to take action, what actions will you allow to be automated vs not, for those not automated, what roles/cadence/responsibility will be necessary to take action, and what speed is necessary to manually make the decisions/take action given your context. Was a fun conversation, would love to hear how you are experiencing or see for the future of improving flow with AI!

4 months ago

KatePlanview Falcons

posted in Learn & Share

Great Experiment Shared: Decrease Time Spent in "Verification" to Increase Flow Efficiency

A team I work with shared this with me, I wanted to share it with others in case interesting. The team reviews their Flow Metrics in their Sprint Retro. They noticed that their Flow Efficiency had decreased. They opened the bottleneck finder for this time period and saw that the wait states "verification" and "stalled" had the highest State Duration Index (SDI), which is not typical for them.They could prove this was not typical for them by picking a time period over the past several weeks and looking at the bottleneck finder. Typically their active state “In Progress” had the highest SDI. Something had changed to drive up the delay in Verification over the past sprint. They formed an experiment to see if they could decrease the time spent in verification. Their hypothesis was that by decreasing the wait time in Verification, this would increase their Flow Efficiency. Stay tuned to hear how their experiment turns out!

5 months ago

KatePlanview Falcons

posted in Learn & Share

The importance of looking at the age of items sitting in your backlogs, waiting to be pulled into a sprint

@chris.gallivan and I were discussing in the Flow Framework Community Bi-weekly Flow Time meeting (open to all) about the phenomena that many organizations measure how long it takes to complete a story once it is pulled into the sprint, but very few measure how long it takes to deliver value to the customer (“fast” feedback).Despite using a variety of common agile practices, companies are still experiencing less transparency into when the work will be completed, and work is taking a year or two to deliver the value requested to the customer. In some cases, it is taking longer to deliver with agile methodologies than when project based methods were used. What could be happening here? Teams are doing the right things, following the good agile practices they have been taught, breaking down stories into small chunks, completing in a sprint time box, completing stories in under 14 days. Yet the customer and business is still waiting for the value to be delivered for a year or twoHow could t

180

5 months ago

chris.gallivanPlanview Falcons

posted in Learn & Share

Understand your variability. See the lanes in your traffic.

Has anyone ever looked behind the curtains at their flow time and noticed the amount of variability in the data?For most of my customers, the flow time ranges from 0 days (yes a lot of 0s exist in the number), to 600+ days. When you stare at this data long enough, you start to see what appear to be lanes in the traffic.The fast lane has work which completes in a few days or less. This is transactional work. On some teams there is a high volume of this work. The pro-tip to improve flow for the fast lane is to automate or eliminate the need to do this work at all.There also appears to be the slow lane which rides atop the data. This data has flow times exceeding a year in many cases. This is the realm of almost abandoned work. At one point it sounded like a great idea, but something else more urgent superseded it. The pro-tip here is to understand how work makes it into this lane, and then try to figure how to prevent it from happening. One idea would be to establish aging policies to pr

5 months ago

KatePlanview Falcons

asked in Learn & Share

Did you know? Step-by-step guidance on how to optimize flow using Viz and Hub is available in Planview Flow Methodology!

If you haven’t already, be sure to check out the Planview Flow Methodology. Based on our years of experience working with customers to optimize flow, we have created guidance based on patterns of success we see. We strive to release new content on the 15th and 30th of each month. I’d love to hear your feedback of what you find helpful or any guidance that you would like to see or share! You can access the Flow Methodology through the Diamond Icon in the upper right of Viz Planview Flow Methodology Icon in Upper Right of Viz Or through this link on the Customer Success Center. If it is your first time accessing this content, it will ask you to quickly create an account. From there, see “Getting Started with Flow Methodology”. Also check our our recent releases here. I look forward to hearing your feedback and any further guidance you’d love to either share or see!

180

5 months ago

KatePlanview Falcons

posted in Learn & Share

Welcome Flow Friends! How is it flowing?!

Hi Flow Friends! I am so excited to see this community form. It is such a great opportunity to connect and share flow experiences and questions across the community! I know many have been looking forward to the ability to connect and learn across different companies/customers. I look forward to hearing about your journey with flow so far, whether you’re just getting started, or have many years experience! It is great to hear what is working, what challenges are faced and how others have overcome them. Flow has been my passion for the past 20+ years. I am currently the Product Manager for Flow Methodology. Prior to coming to Product, my background is in Enterprise Lean-Agile Transformations, working almost every role in Software Engineering, as well as some time in Manufacturing as a Lean Six Sigma Blackbelt. I’ve had the joy and privilege of helping thousands of people implement flow across the whole value stream. I work across many industries but have spent the most time in the Finan

5 months ago

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