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I am not the owner on some tasks but end up receiving emails for the same

  • May 24, 2024
  • 2 replies
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When I enter inside a milestone, there is a related item for gate approval. It has multiple roles and owner assigned. I want to send email to all owner of task when project is sent to gate. But I am getting more emails. I should receive email for task where i am the owner but i am getting email for all tasks. How to restrict recipient where i am the owner?

Best answer by Deepti

Hi CortFelix,

Thanks for your response. I was able to fix this issue related to emails.

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2 replies

CortFelix
Planview Partner
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  • Planview Partner
  • May 30, 2024

Hi Deepti - how are you triggering these emails? Is it through a business rule? 


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  • Author
  • Platinum Innovator
  • Answer
  • May 30, 2024

Hi CortFelix,

Thanks for your response. I was able to fix this issue related to emails.