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Question

Notify a group of users in a discussion not working

  • November 3, 2025
  • 1 reply
  • 18 views

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Hello,

It’s been a week now that when in a discussion i select a group of users or a discussion group in the “notify”, no notification and no email is sent.
When i do the same by tagging the members individually, it works fine.

Anybody else encountering the same issue ?

I have evidence that it worked fine on my first post last week.

1 reply

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  • Planview Falcons
  • November 11, 2025

Hi ​@Amaury 
 

Thank you for reporting this issue. The notification feature should work as expected whether you're notifying individual users or groups. 

Since you've confirmed this was working previously and has stopped functioning over the past week, this warrants investigation.

Please open a support ticket so our team can look into this properly.

We appreciate you taking the time to report this!