Skip to main content

Hi community - 

I have a user who has left the company. I’ve deleted his profile and I’m trying to remove him from a user group so that his hours are not factored into the team’s totals any longer. I’ve reassigned all of the future hours to another person on the team and I went back and pulled “On Hold” projects and removed him from those as well. Every time I try and delete him from the user group I get a Validation Error that says that it cannot delete him because there is a staffing request - but I can’t find anything active. Does anyone know where I can search to remove him so I can delete him from the user group completely? 

 

Hi Heather

You could create a report that will provide you the details of the existing staffing requests for that user.

Run the report on USER > STAFFING REQUESTS

 

 

In the Table section select the following fields to be included:

This will give you the indication which projects hold a staffing request for the resource you wish to delete.

I hope this is helpful.

 

Limor

This was SUPER helpful! Thank you so much!

Reply


Terms of UseCookie settings
All Data Subject Access Requests (DSARs), and requests of “Do Not Sell My Personal Information” according to the CCPA, must be submitted through the Planview DSAR portal located here

Planview has appointed a Data Privacy Officer (DPO) to be responsible for overseeing our Privacy Management Program and related privacy compliance measures. DPO can be contacted at privacy@planview.com