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Risk Assignment Email Notification

  • October 28, 2024
  • 3 replies
  • 33 views

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Hello PV Community,

 

Seeking some advice on how to configure an email notification for when a new owner is assigned to a Risk and Action. I’ve got the action configured but could use some help on configuring the email notification. 

 

What field can I input so in the email it shows the Risk’s associated Customer, Project and Link? When I select Formula Options, Project nor Customer is available to select.

 

 

I am sure there is a field somewhere that links the risk to the project it’s created under and I won’t have to create a new custom field.

Appreciate any guidance. Thank you :)

Best answer by maria.moran

Sorry, 
Meant the Get Hyperlink function:
GetHyperLink (referenceField/className as String, objectId as String) as String

Maybe something like: {GetHyperLink($PlannedFor)}

Hope that helps!

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3 replies

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  • Platinum Innovator
  • October 30, 2024

Hi there Kayla, 
Have you tried using the “Resolved In”/”Originated from” fields to link Risk to Project? 
For the link I imagine the Get Hyperlink formula might we useful (probably you’ve already worked that out).

Regards,
Maca


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  • Author
  • Platinum Innovator
  • October 30, 2024

Hi Maria,

Thanks so much that was very helpful. What is the Get Hyperlink formula?

 

Kayla


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  • Platinum Innovator
  • Answer
  • October 30, 2024

Sorry, 
Meant the Get Hyperlink function:
GetHyperLink (referenceField/className as String, objectId as String) as String

Maybe something like: {GetHyperLink($PlannedFor)}

Hope that helps!