Hello Jennifer,
Based on the context provided, I understand your issue is with AdaptiveWork's resource allocation during vacation periods. Let me explain how this should work and suggest some potential solutions.
According to the system design:
- AdaptiveWork's Resource Planning functionality should automatically adjust resource availability when time off is scheduled
- The system should account for vacation periods and prevent overallocation
- There are specific settings that should help manage this situation:
Here are some recommendations to address your issue:
- Verify that "Enable Resource Planning" and "Enable Capacity Planning" settings are properly configured
- Use the "Enable Resource Utilization Reporting" setting to monitor and identify overallocation issues
- Double-check that the time off is properly entered in the system as vacation periods
If the system is still doubling hours and creating overallocation:
- Review how time off is being entered into the system
- Check if the resource's base calendar is properly configured
- Ensure that the automatic adjustment features are enabled
Functions for Task Assignment
System Settings
Additional steps you can take:
- Confirming all relevant resource planning settings are enabled
- Working with your system administrator to verify the configuration
- If the issue persists, considering reaching out to AdaptiveWork support as this appears to be functioning differently than intended