I have a workflow which sends an email when something happens.
The From Address on the email appears in Outlook as:
From: AdaptiveWork <system@clarizen.com> On Behalf Of ????????
where ???????? is the name of a user with ‘Integration User’ set in AdaptiveWork and it is an Admin user. This user is not the user set as the Default Workflow User in General Settings.
I thought that Integration User was only used for determining permission to use the API, and not related to outgoing emails, where I would expect the default workflow user to be used. From a security point of view, I’m not happy with sending out the user name of an integration user to anyone receiving an email from a workflow (while understanding that “security through obscurity” should not be relied on).
The fact that this user is an integration user may just be a coincidence or is it because the change which triggered the workflow was made via the API, but in any case I don’t want it sent out, but can’t work out where it is configured. Ideal would be the Default Workflow User.
Please can someone point me to where I configure the user which appears in the ‘On Behalf Of' field in workflow generated emails?
Thanks Julian