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Over the last month, our Job Stream service has shut down twice over the weekend and not come back on. This is not accompanied by any error messages. This occurred first overnight August 3rd-4th, and most recently the night of August 28th-29th. Both times we’ve had to submit a Customer Care ticket to get the job schedule service back up and running. 

 

My questions are:

  • Has anyone else experienced this issue? 
  • Does anyone know what might be causing this and how to prevent it? 
  • Is there a way to restart the service on our own? 

Hi @Jonah.Hildebrandt If it is over the weekend then it is most likely the monthly server maintenance (updates) that the CloudOps team applies based on your maintenance window. 
You can't restart the services on your own, so it has to be done via case. 

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