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Question

July Release Work Details Screen Not accessible

  • July 18, 2025
  • 2 replies
  • 44 views

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  • Bronze Active Participant

Anyone else having issues after the July Release?  Our user base cannot view the entire Work Details screen. Our screen is configured to use Smart logic - Sections of the screen are visible based on work classification type. Our end users are not able to see sections based on work classifications, only the top section which is open to all. Strangely, admins cannot see this issue, which makes it difficult to troubleshoot. 

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2 replies

Thbutler
Gold Product Expert
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  • Gold Product Expert
  • July 23, 2025

We just had the July release applied to our Sandbox instance this morning.  I am not noticing any issues.  We have our Work Detail screen configured to show a different screen based on the project type.


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  • Author
  • Bronze Active Participant
  • August 6, 2025

Customer Support was able to find a resolution for us, but root cause has not been determined.