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Question

Logbook PowerBI Issues

  • April 21, 2026
  • 0 replies
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I’ve had a PowerBI report running in our sandbox, pulling our Logbook data.  It works, and then it doesn’t work.  We are implementing Logbook in production this week, so I have pulled up our report that is pointing to our sandbox, made a copy, and am trying to point the copy to production.  After numerous attempts at trying to make that work, I realized the sandbox connection isn’t working any longer. 

  • If I use “Basic” credentials, I can get the Portfolios OData data, but the logbook data throws this error: “Expression.Error: The 'Authorization' header is only supported when connecting anonymously. These headers can be used with all authentication types: Accept, Accept-Charset, Accept-Encoding, Accept-Language, Cache-Control, Content-Type, If-Modified-Since, Prefer, Range, Referer
  • If I change the Data Source Settings to use anonymous, and then refresh, I still get the Authorization error, plus I have the error on the Portfolios data “We couldn’t authenticate with the credentials provided. Please try again.”    

I feel like it’s an endless loop!  

Anyone have any tips?