Have you had recent problems with PowerBI reporting using Logbook data?

We successfully launched Logbooks back in March for 3 ‘light touch’ areas (Lessons Learned, Actions and Decisions) as a test & learn exercise before we tackled a more challenging transition for Risks, Issues, etc.

We successfully built a Lessons Learned PowerBI dashboard using the OData links to a specific Log type, splicing the data with the Strategy information to produce outputs for each of our strategic areas of focus, much to the delight of of our user community.

Then on 8 September the PBI reports just stopped refreshing.  Nothing had changed on either the Logbooks side, the PBI side or any of the associated strategy data.

This was reported immediately but 6 weeks later we are no closer to identifying what the issue is or why the.  Apparently there’s some failure to connect. New Auth tokens make no difference. Attempting simple connections to the raw data fail.

This is just bizarre and I can’t believe it’s only affecting us.  It’s really disappointing and undermines Logbooks as a solution with my stakeholders. Clearly, our plans to roll out logbooks wider is on hold until this is resolved - if we can’t extract the data to report on and nobody can tell us why for 6 weeks, clearly the solution isn’t ready for strategic use.

I’d be keen to understand if anyone else has encountered something similar?