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Question

Subscription notification

  • May 24, 2024
  • 4 replies
  • 83 views

Mario.munoz
Silver Innovator
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Is there a way to get a notification on a subscription to know if it successfully completed or failed?

This topic has been closed for replies.

4 replies

Limori
Planview Falcons
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  • Planview Falcons
  • May 30, 2024

Hi Mario

I’m afraid I’m not clear on the question. Would you be able to provide more background to your query and what it is you are trying to achieve?

Thank you

Limor


Mario.munoz
Silver Innovator
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  • Author
  • Silver Innovator
  • June 3, 2024

I have created a subscription to a report that sends to an ftp site monthly. Last month the report failed. I would like to receive a notification in case fails again. 


Sai Sravan
Planview Falcons
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  • Planview Falcons
  • June 10, 2024

Hello @Mario.munoz
 

I believe your Subscription Notification is a Portfolios related question but you ended up asking the question in the AdaptiveWork channel and that's the reasons one of our AdaptiveWork Product Manager felt the question wasn't clear enough so please allow me sometime to check and see if I can move the topic to the Portfolios ‘Ask your Community’ section and circle back.

 

 

 


pamela.sargent
Bronze Knowledge Guru
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  • Bronze Knowledge Guru
  • June 14, 2024

@Mario.munoz - I have not seen any functionality, currently available, that sends a notification to a PV Admin of a subscription failure. I have done 2 things in my processes when handling report subscriptions. 

  1. Also send the report to myself so if I didn’t get it then it triggers me to go look.
  2. Make a habit of checking the Subscription management page and check for the green check to ensure the subscription was sent. 

Unfortunately if the failure is at the FTP site and not within the subscription itself then that’s a different issue.  Can you setup email notifications from your FTP site when something is updated?

May be a good enhancement request to add: https://e1.spigit.com/e1prmcontinuous/Page/ViewIdeas