Skip to main content
Question

Subscription notification


Mario.munoz
Platinum Active Participant
Forum|alt.badge.img+3

Is there a way to get a notification on a subscription to know if it successfully completed or failed?

4 replies

Limori
Planview Falcons
Forum|alt.badge.img+4
  • Planview Falcons
  • 75 replies
  • May 30, 2024

Hi Mario

I’m afraid I’m not clear on the question. Would you be able to provide more background to your query and what it is you are trying to achieve?

Thank you

Limor


Mario.munoz
Platinum Active Participant
Forum|alt.badge.img+3
  • Author
  • Platinum Active Participant
  • 24 replies
  • June 3, 2024

I have created a subscription to a report that sends to an ftp site monthly. Last month the report failed. I would like to receive a notification in case fails again. 


Sai Sravan
Planview Falcons
Forum|alt.badge.img+1
  • Planview Falcons
  • 41 replies
  • June 10, 2024

Hello @Mario.munoz
 

I believe your Subscription Notification is a Portfolios related question but you ended up asking the question in the AdaptiveWork channel and that's the reasons one of our AdaptiveWork Product Manager felt the question wasn't clear enough so please allow me sometime to check and see if I can move the topic to the Portfolios ‘Ask your Community’ section and circle back.

 

 

 


pamela.sargent
Silver Community Mentor
Forum|alt.badge.img+6
  • Silver Community Mentor
  • 106 replies
  • June 14, 2024

@Mario.munoz - I have not seen any functionality, currently available, that sends a notification to a PV Admin of a subscription failure. I have done 2 things in my processes when handling report subscriptions. 

  1. Also send the report to myself so if I didn’t get it then it triggers me to go look.
  2. Make a habit of checking the Subscription management page and check for the green check to ensure the subscription was sent. 

Unfortunately if the failure is at the FTP site and not within the subscription itself then that’s a different issue.  Can you setup email notifications from your FTP site when something is updated?

May be a good enhancement request to add: https://e1.spigit.com/e1prmcontinuous/Page/ViewIdeas


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings