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Allow Blocking API In A Workflow Rule On The Web, But Not On The Mobile App

  • March 9, 2026
  • 1 reply
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Z
Bronze Active Participant
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Hello,

 

I had reached out about an issue where Validation Rules and Workflow Rules don’t fire on the mobile app. I was informed that it is because the mobile app uses API and several of our Workflow Rules check for NOT(IsTriggeredBy(‘API’)) to allow for our integrations to make API calls on the web page. We need to have the ability to separate out the IsTriggeredBy(‘API’) function to differentiate between the mobile app and the web app to prevent users from taking unwanted actions in the mobile app.

Best answer by Znolen97

Our CSM reached out and suggested we use IsTriggeredBy(‘Mobile’). This worked.

1 reply

Z
Bronze Active Participant
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  • Znolen97
  • Author
  • Bronze Active Participant
  • Answer
  • March 9, 2026

Our CSM reached out and suggested we use IsTriggeredBy(‘Mobile’). This worked.

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