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In today’s success story you will learn about how a medical services organization, Parkview Health, implemented structure and the right tools to establish effective Project Portfolio Management.   

About the Company

Parkview Health is a nonprofit, community-based healthcare system based in Ft. Wayne, Indiana with 14,000 employees who service a population area of one million people. With more than 700 physicians and at least 2.5 million patient encounters per year in its 10 hospitals, Parkview Health is a fixture in the communities it serves.

CHALLENGES :

  • No processes in place for work intake, project prioritization, or resource allocation.
  • Lack of visibility in the portfolio.
  • Duplication of effort was rampant with multiple teams working on the same projects but creating different results.
  • Good ideas were often lost, while projects that brought little value surged forward.

SOLUTION

Parkview Health knew they needed to take a different approach in order to gain control over and optimize its portfolio. The Enterprise Project Portfolio team began a journey to identify the best strategic projects and align them with their strategic 5-year plan. The team implemented the Portfolio Management solution leveraging Planview PPM Pro and Work Management solution leveraging Planview ProjectPlace as a centralized solution to establish a strategic work intake process, build business cases, provide visibility, and foster collaboration.

RESULTS

  • Business goals are tracked, and strategic proposals are created in PPM Pro, automatically updating its ITSM platform and capital finance system.
  • PPM Pro’s flexible intake module was easily configured to enforce proper project evaluation through a streamlined gated process.
  • The new strategic workflow quickly generated benefits and within a few quick months, Parkview’s senior leadership was able to prioritize and optimize capital spend.
  • Today, contribution margin is baked into everything the organization does and projects are prioritized based on confirmed ROI.

Interested in learning more about how they achieved it, follow this link to watch an on-demand demo of the solution: https://www.planview.com/resources/case-study/parkview-health/

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