Accenture's Life Insurance & Annuity Platform (ALIP) implemented Planview Hub to automate data synchronization between their and clients' issue management systems. This transition eliminated manual, error-prone data entry, leading to improved customer satisfaction, faster issue resolution, and enhanced employee productivity. The automation restored hundreds of hours for the ALIP team, allowing them to focus on solving issues more efficiently and developing new capabilities. The collaboration also ensures secure data handling and seamless communication, significantly benefiting both Accenture and its clients.
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