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  • 235 Topics
  • 472 Replies
235 Topics
J
Planview Partner
Jhon BorreroPlanview Partner
asked in Ask the community
Management Job Title

Hello, good morning,If we manage rates by Job title in the system, we have seen that changing the job title modifies the project rates in the past, present and future.Is there any parameterization that allows the project finances to be maintained with the rates of the job titles that the resources had associated at some point?If the client changes the resource's Job title, what would be the best practice to rate the projects so that this situation does not affect the finances of previous periods in which the resource had another job title? RegardsJhon

131
E
Silver Active Participant
F
Silver Active Participant
FWalkerSilver Active Participant
asked in Ask the community
How do I switch an inactive user to be active again - at task or project level?

When using the ‘replace resource’ function, we note the individual being replaced is automatically set to 100% and marked as an ‘inactive human resource’. However, we wanted to reinstate them on a project as staffing arrangements had changed, but we couldn’t do this. We had thought an Administrator might be able to override the default setting to 100% or that the individual themselves could override this but neither was successful. How do we reinstate them to tasks or projects where they have previously been replaced using the replace resource function?

232
F
Silver Active Participant
K
Platinum Innovator
kayla.schwarzPlatinum Innovator
asked in Ask the community
Actual Timesheets vs. Project Assignment Reporting

Hello PV community,I’m in need of some advice to create a report that shows resources actual timesheets vs. their project assessments.I started off with creating a report with the structure below, but when I run it, it shows the actual approved time as blank...even though I’ve check that there are in fact Approved Time to the listed projects.Any advice on creating such a report or what I may be doing wrong? Many thanks!    

261
E
Silver Active Participant
D
Silver Innovator
dwill123Silver Innovator
asked in Ask the community
Cancel a Shared Widget link to project

Hi -I generated a read-only widget link to a project and set it to never expire, but now wish to cancel it. How can I do this?  Where can I manage the access links?

152
D
Silver Innovator
J
Planview Partner
Jhon BorreroPlanview Partner
asked in Ask the community
JB ICE Duplicate tasks in the schedule

Hello, Issue Adaptive WorkPlease review the following project and the attached image, as we were unable to identify what caused the activities to appear duplicated in this schedule. It can be verified in the images that the activities are the same as they have the same ID.We tried to recreate the situation using the Copy/Paste option and we tried the export and import option in Excel and in neither situation were the activities duplicated, so we do not understand what caused this problem.  Regards Jhon

100
J
Planview Partner
M
Planview Falcons
Michelle JancoPlanview Falcons
asked in Ask the community
WE NEED YOUR FEEDBACK: University of Planview Learning

I am excited to announce that Planview Learning Services is currently developing new, interactive e-learning courses for AdaptiveWork and we want YOUR feedback on what we should develop next!E-Learning courses will be available to all licensed users through the University of Planview. Feel free to reply with additional ideas for future learning!

581
K
M
Bronze Active Participant
Mayank BajpaiBronze Active Participant
asked in Ask the community
Create a Worflow to calculate the number of days spent by a request in each state

Hi All, I am trying to create a workflow which calculates the number of days a request has spent in each state( for ex days spent in Submitted,Active,Planning,Onhold state), could anyone be able to help with the steps on this workflow?

231
D
Silver Innovator
K
Platinum Innovator
kayla.schwarzPlatinum Innovator
asked in Ask the community
Disable Email Notification When Timesheet is Reopened

Hi There,Anyone have experience disabling the email notification to resources when their timesheet is reopened? Thanks!

50
K
Platinum Innovator
F
Planview Partner
Felipe VargasPlanview Partner
asked in Ask the community
How to modify the "Add Non-Labor" window, I currently need to add more characterization fields filters in the information that can be selected

How to modify the "Add Non-Labor" window, I currently need to add more characterization fields filters in the information that can be selected 

60
F
Planview Partner
N
Nancy Pacitto
asked in Ask the community
Suggestions for a project not adding hrs accurately?

I have a single project that is not counting all of the hours logged in it (all approved). 10h were worked but the project sums are only recognizing 9h. I submitted a support ticket which was escalated to Tier 3, who hasn’t responded in more than a month.  Has anyone else experienced this with a project?  Was there any solution provided?

80
N
D
Silver Innovator
dwill123Silver Innovator
asked in Ask the community
Custom Object for dynamic scoring

Hi All!I am brand new to AdaptiveWork / Clarizen and trying to grasp how something like this would be built, and/or how easy it would be.Use Case:  We have about 20 fields with associated score values, and we wish to use the score values in a formula to calculate another field.Approach:  Rather than hardcoding the score values within a formula, I created a Custom Object with the possible field values and the associated scores. This seems easier to maintain than a ton of code. Also, I’m trying to learn how the product works so it’s also just for my curiousity.Question:  How hard is it to create Business Rule that looks at a field value, and then does a lookup to a record in a Custom Object and retrieve the Score value? I was able to get as far as retrieving a value from the Custom Object by using the GetObjectByID function, but only when I hardcoded in the ID.  I am looking to do a join on the Name field rather than ID between my request field and the possible entries of the Custom Obje

60
D
Silver Innovator
O
Owen
asked in Ask the community
Custom Field on time phased data for reporting - not showing up

I can’t get my custom field to show in report creation. I’m creating a custom field which is just :$ActualEffort / Days(21)So that the result is numeric as an approximation for FTE equivalent. I create on labour time phased data - but it will not show up when building a report. Any ideas? 

414
O
M
Platinum Innovator
maria.moranPlatinum Innovator
asked in Ask the community
Renaming Objectives and Targets

Hi Planview community,We are introducing benefit realisation into our organisation and are interested in keeping language and terminology coherent throughout.We’ve noticed that the whole Objectives, Targets, and Contributions module is fit to tailor, and we love that 😍. However, we have encountered some cases in which customisation wasn’t possible.We were able to rename Targets to Benefits but failed to adjust the terminology in the “Related Items” section.Maybe some of you have found a way to adjust this? Would you kindly walk me through it?Thanks!Maca

341
M
Platinum Innovator
K
Platinum Innovator
kayla.schwarzPlatinum Innovator
asked in Ask the community
Risk Assignment Email Notification

Hello PV Community, Seeking some advice on how to configure an email notification for when a new owner is assigned to a Risk and Action. I’ve got the action configured but could use some help on configuring the email notification.  What field can I input so in the email it shows the Risk’s associated Customer, Project and Link? When I select Formula Options, Project nor Customer is available to select.  I am sure there is a field somewhere that links the risk to the project it’s created under and I won’t have to create a new custom field.Appreciate any guidance. Thank you :)

213
M
Platinum Innovator
M
Michel
asked in Ask the community
Non Labor - How to have multiple times the same non labor item (name) within a project, with different additional fields

I need to distinguish in my projects different non-labor expenses categories. This distinction shall be done per location. Example : “non-labor resources A” for location A, and “non-labor resources A” for location B.One of the solution would be to differentiate in the non-labor resources list them (ie “non-labor resources A location A” and a second one “non-labor resources A location B”). Doing so, the list of choices proposed to the project manager will explode (in my case more than 60), which will not be that easy for the userIve seen in the last AW documentation (see below) that there is an example with “vendor” column, whcih can be edited. Does it mean that i can have (to stay in the example below) multiple times “Telephone” with different vendor? Or there is still the limitation that the non labor resources can be used only once ?Any idea how i can solve my issue? 

250
M
R
Rrichardson
asked in Ask the community
How do I update the Mangers field listed in Workplan so all projects are affected?

Example I have projects from last month, where a person wants to be added in the Managers field how can I add them so all projects are updated?

464
A
Bronze Active Participant
M
Platinum Innovator
maria.moranPlatinum Innovator
asked in Ask the community
Financial Planning | Baseline

Hello everyone! I’m reaching out to gather some insights on how you manage to set a budget baseline for your projects after the initial project baseline has been established. Specifically, I’m curious about the following:Does setting a new budget baseline overwrite all the existing information? Is there a way to set a new budget baseline without affecting other baselines?Your experiences and tips would be greatly appreciated. Looking forward to hearing your thoughts and best practices!Thank you in advance for your help.Best regards,

792
M
Platinum Innovator
S
Silver Active Participant
ShanaSilver Active Participant
asked in Ask the community
Top 10 Resources Allocated by hours

Does anyone have ideas about how I would figure out the top ten allocated resources? Or is this out of scope for AW capability? Thank you. 

131
S
Silver Active Participant
J
June Stewart
asked in Ask the community
Bulk Load Project Assignments - entering days/months for multiple projects & multiple people

I would like to upload our staffing forecasts (project assignments) as part of Roadmap Planning activity.Is there any easy way to do this?It would look something like this…..    Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Project 1               Person 1 5d 5d 5d 5d 5d   Person 2 10d 10d 5d 5d 5d   Person 3 2d 2d 2d 2d 2d   Person 4 8d 8d 8d 8d 8d   Person 5 1d 1d 1d 1d 1d               Project 2 Person 1 6d 6d 6d 6d 6d   Person 2 6d 6d 6d 6d 6d   Person 3 6d 6d 6d 6d 6d   Person 4 6d 6d 6d 6d 6d   Person 5 6d 6d 6d 6d 6d Thanks a million!

1535
S
Silver Active Participant
P
peterglessinger
asked in Ask the community
How do I change brackets to minus signs within the financial pages

From within my strategies, i am able to run my financial however all negative values are showing as brackets and not a minus sign. How do i change this?  

131
mikayla.martin
Planview Partner
L
Planview Partner
Lucia SanchezPlanview Partner
asked in Ask the community
Clarification on API Limitations and Best Practices for Handling Large Queries

Good afternoon, Planview team,I hope this message finds you well.I am reaching out to request clarification regarding the limitations and governance mechanisms of the AdaptiveWork API, as outlined in the REST API Guide - Version 2.Specifically, I would like to understand how to handle queries that require extracting more than 100 records, given that the documentation mentions the following:Request batch limiting: The total number of requests that can be processed in a single call to the web service is 100. Request limiting: The total size of requests sent in a single call to the web service must not exceed 25 MB. Call limiting: 1,000 API calls per paid license per day, with a maximum of 1,000,000 calls per day. Rate limiting: Up to 25 requests per second are allowed, with the quota being global for the organization, not per user. Request conditions limiting: The total number of conditions (OR/AND/IF, etc.) in a single API call should not exceed 200 by default. If the quota is exceeded,

2043
L
Planview Partner
J
Bronze Top Contributor
JamieABronze Top Contributor
asked in Ask the community
Track progress of a Custom Action (Progress Monitor?) and/or best practice for debugging?

Hello community,We have been provided some Custom Actions and Workflow Rules by a consultant and they just don’t work as promised. I’m trying to debug them myself but can’t find the tools that would inform me on the progress of the running actions/rules or where things are going wrong.I thought the Process Monitor might be helpful when a long-running process takes place (like a Custom Action looping through and processing 100+ records) but I see nothing there.And the Support article for Process Monitor doesn’t actually explain what Triggers the monitoring to begin! Can I cause monitoring to begin and to report out? What actions get “monitored”?If not there, where else can I see any helpful information about why my Custom Action processed only 1 record out of the 20 I expected to load data into Financials and update each row’s status in this Custom Object?This consultant has said that sometimes processes get ‘stuck’ without sharing how to un-stick them (or know if they’re stuck or just

263
J
Bronze Active Participant
K
Platinum Innovator
kayla.schwarzPlatinum Innovator
asked in Ask the community
Financial Planning View Report & Chart

Hello Planview Community, curious to hear if anyone has knowledge in creating a report with a chart that looks identical to the Financial Planning view of a project (sample below), ideally a crosstab?Thank you!!!

653
mikayla.martin
Planview Partner
CoryJ
Silver Active Participant
CoryJSilver Active Participant
asked in Ask the community
Resource Request Dependancy

Is it possible to set up a dependency so that a PM cannot request resources until a project task or milestone is marked complete? 

80
CoryJ
Silver Active Participant
J
julianm
asked in Ask the community
Custom fields on time-phase Labor Resources

I have introduced a custom currency field on Time-Phase Labour Resources with a workflow to update it when needed. The updated value does appear against the individual work-item in the Financial Planning View (following refresh of the financial data), and sometimes it appears correctly in the summary view, however sometimes it does not get picked up into the rolled-up number.My questions are : Can anyone let me know what triggers custom fields on Labor Resources Time Phase to be updated into the summary view? How are people handling custom fields on Time Phase Labor Resources if they cannot be trusted to always roll up in terms of presenting the information to users?  Thanks

350
J

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