AdaptiveWork

Hello,When employees leave our company (are terminated) their User State in AdaptiveWork changes to Suspended on their termination date via an automatic custom workflow. When we go into AdaptiveWork to reduce their assignment to projects/tasks to 0%, we can’t update the assignment because the User is Suspended. Some of our projects go on for a very long time, so it is confusing that these resources appear to be assigned after their termination date.I was wondering if anyone else has come across this issue and how they address it? We have a large number of employees and terminations are not always announced/shared with enough notice for the AdaptiveWork user to update assignments prior to the termination date. We are also interested if anyone has developed an automatic process to change the assignment of terminated employees to 0% on all projects/tasks on the day after the termination date.Thank you,Carey Petrie

Does anyone have a good change management plan template?How do you manage change management teams through Planview?

I created a custom panel, but cannot get the font type and size to match what the standard related items panels look like. (I did inspect the out of the box related items panels and copied the styles into the Advanced → Style for my custom panel). Can someone tell me what's wrong/what I’m missing with my style code? .tbl-container {margin-top:10px;}.tbl {border-collapse:collapse; width:100%; background:#fff;}.tbl td {padding:7px 5px; border-bottom:1px solid #d5d5d5;}.tbl .lbl {color:rgb(0, 132, 137);}.tbl .lbl {letter-spacing: -0.3px; }.tbl .lbl {font-weight: 600; }.tbl .lbl {font-stretch: 100;}.tbl .lbl {font-size: 12px; }.tbl .lbl {font-family:12px/bold "Muli","Helvetica Neue", Helvetica, Arial, sans-serif}.tbl .lbl {font-style: normal; }.tbl .lbl {text-decoration: none !important}.tbl .val {font-weight: bold; }.tbl .val {font-family:12px/normal "Muli","Helvetica Neue", Helvetica, Arial, sans-serif}.tbl .val {letter-spacing: -0.3px; }.tbl tr:first-child td {border-top:1px solid #d5d5

Hi AllWe currently have setup & utilise a range of Custom Panels across various objects e.g. Cases & Projects within the ‘Classic’ UI. Are there any plans to enable the ability to expose Custom Panels within the Hybrid Work UI?In the interim, users can switch between ‘Classic’ & ‘Hybrid Work’ to see the Custom Panels we have enabled, but it would be great to see these Custom Panels within Hybrid Work as well. Thank you! 

In this post you'll get to know Tufin, a network security policy management company who was facing a number of challenges as it experienced rapid growth. Lack of visibility into projects and resources, inconsistent project delivery, and unpredictable outcomes were making it difficult for Tufin to keep up with demand and manage their business effectively.Challenges they were facing:Lack of visibility into projects Lack of repeatable standardized processes Inability to see revenue until projects were completedResolution :To address these challenges,William Chernock, Director of PMO–Americas and APAC in Tufin’s Professional Services group, led Tufin on a journey through a sequential series of mile markers: making things visible, repeatable, and predictable, by implementing Planview PSA, a professional services automation solution. It provided Tufin with a number of capabilities, including:Standardized project delivery processes Real-time visibility into project data Advanced forecasting c

We have sharepoint integrated with Planview. We are going to link all projects’ sharepoint sites under the hub. The only issue I find so far is that I can not use the search function to choose a sharepoint item. In the screenshot example below, I tried to search different key words like “Integration”. The result is always “No Files”.I wonder whether this is currently a limitation because sharepoint is only linked and the “search” function only works when finding things locally within Clarizen?  

Hi Everyone,We'd like to invite all Community members to join us for the third installment of Maximizing Value from AdaptiveWork Reporting Capabilities [Webinar].Topics of discussion will include:Reporting Options Views vs Reports vs Dashboards Reporting “Nuggets” Automating Document Generation Extraction Capabilities Reporting via APIEvent Type: VirtualDate: Wednesday, December 20th Time: 10am ET | 9am CT | 4pm CETRegister with the link here: https://info.planview.com/gcc-AW_Maximizing-Value-Reports-Session-3-_webinar_aw_reg.html  Thank you,Niranjan 

Hey everyone,I'm currently focused on optimizing our employees' workload. I've been tasked with calculating the bank holidays each user has, which we need to deduct from their total working hours. While the app handles this deduction once public holidays are loaded, I'm looking to display this figure in a report. My approach involves creating a custom duration field to showcase this in hours.However, I'm facing a challenge in determining the bank holiday hours. Has anyone encountered a similar situation or have any recommendations? Your input would be greatly appreciated. Thanks a lot!Carlos Zarate

Hi everyone! I hope you are all doing well.We have a widget for a dashboard that gets sent monthly to our users, which is password protected. When a user enters the password incorrectly, an email gets triggered to all accounts with an admin profile. I was wondering a couple of things:Can I edit the recipients of the message? If so, where? Is it possible to know who tried to access the widget but couldn’t?Thank you so much,

Have you ever come across terms in AdaptiveWork that you don't know the meaning of? Look no further! We've put together this Glossary of terms to help you and your team(s). It covers both the basics and some of the more advanced terms. Did we miss any? Drop your own terms and definitions in the comments below! You can find the glossary in our Customer Success Center via this link:  - https://success.planview.com/Planview_AdaptiveWork/Getting_Started/Glossary_of_Terms

Evaluate the provided options and select the statement that accurately describes the Re-Open Fiscal Month process.

Hey Gang,  We’ve had a few leavers in different teams since implementing AW. As such, I have either suspended or deleted their accounts.  However i’ve noticed that this does not remove them from the Capacity module which is very confusing. I cannot see a function that will only allow me to look at active resources, so... Is there a way to remove them completely? 

Hey PV Community,  I just wanted pick your brains if I may: I’m in the process of pulling department specific dashboards together and alot of them want to see resource allocation for their teams in a dashboard. We have allocation broken out by team/ resource type but are unsure on how to get this in a graphical report that we can put into a Dashboard. At present I can only see how to share the entire capacity view, but can’t see how to segment by the teams. Has anyone done this? ​​​​​​If so, how did you achieve it?

We're thrilled to have you join our vibrant group. To help us better understand your interests and aspirations within this community, we'd love to hear what you hope to gain from being a part of it.

WE have frequent issue where team members are creating duplicate customers and other objects in our instance and need to enforce unique values on certain fields is there a formula available to do this?

HelloDo you use the Critical Chain Project Management approach in AdaptiveWork? Some time ago (when the name was Clarizen), Raphael Kairy told us that some customers use AW with CCPM.Best regards,Pierre

In our AdaptiveWork instance, we have configured Portfolios with many User Groups assigned to the Permissions field.Does anyone know of a way to create a report to show this relationship?We could also look at it the opposite way: for each User Group, what Portfolios is it assigned to?

Wanted to check if it is possible to assign external people to projects on AdaptiveWork

Drawing on our direct experience implementing our solutions for customers in a variety of markets and industries, we designed the Planview Adoption Framework: a series of self-guided customer journeys aligned to each of Planview’s solutions.Our flexible framework enables leaders to understand which capabilities can be leveraged to achieve their desired business outcomes, no matter what stage of transformation their organization is in. Each capability includes key resources, such as best practices and detailed business processes, to help prepare your teams and get the most value from the Planview platform.

We would like you to use the community as the first point of contact when encountering questions or problems, as chances are your peers have dealt with them before! But, if you’re encountering a problem the community really can’t fix, we’re here to help! What to check before reaching out to support:Look for best practicesWe’d suggest posting your question here. Contact detailsHere is the link to our Customer Support page if you need more help.